Privacy Policy
Last Updated: August 30, 2024
1. INTRODUCTION
Welcome to Jenuine Studios ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.jenuinestudios.com, purchase our digital products (the "Services"), and engage with us in other related ways such as marketing activities and events. Please read this privacy policy carefully.
​
2. INFORMATION WE COLLECT
Personal Information. We collect personal information that you voluntarily provide to us, which may be used to identify you. The personal information we collect depends on how you engage with us and the Services. This may include, but is not limited to, the following:
​
-
Name
-
Email address
-
Billing addresses
-
Payment information (processed by third-party payment processors)
-
Purchase history
-
Usernames
-
Passwords
​
Non-Personal Information. We may collect non-personal information about you when you interact with our website. This information may include browser type, device type, operating system, and other technical data.
3. HOW WE PROCESS YOUR INFORMATION
We only collect and process your personal information when we believe it is necessary to fulfill the Services or fulfill our legitimate business interests. We may use the information we collect from you in the following ways:
​
-
To process and manage your purchases and orders;
-
To send you emails regarding your order, products, or other updates;
-
To personalize your experience on our website;
-
To improve our website and services based on your feedback; and
-
To comply with legal obligations and resolve disputes.
4. SHARING YOUR INFORMATION
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as follows:
​
-
Service Providers: We may share your information with third-party service providers that help us operate our website and process your transactions.
-
Legal Compliance: We may disclose your information if required by law or if we believe that disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.
5. DATA SECURITY
We implement various security measures to protect your personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.
6. YOUR RIGHTS
You have the right to the following:
​
-
Access, correct, or delete your personal information.
-
Withdraw consent where processing is based on consent.
-
Lodge a complaint with a supervisory authority in Canada.
To exercise these rights, please contact us at hello@jenuinestudios.com.
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.
8. COOKIES AND TRACKING TECHNOLOGY
We may use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of the page.
10. CONTACT US
If you have any questions about this Privacy Policy, you may email us at hello@jenuinestudios.com.
​